We offered a maximum refund guarantee when we came to the market and we were the first to offer this guarantee. In recent years, some competitors have also offered a maximum refund guarantee. We are sure that they claim this only because they believe you will not take the time to compare, so they will not have to pay up. However, our guarantee is based on concrete testing and evidence. In the past, numerous clients and independent third parties have spent their time comparing all the online services. Here are a few findings that were published:

  • On May 15, 2010, the Toronto Star found that all other online tax software missed a popular Ontario tax reduction for parents.
  • On March 26, 2009, Canadian Financial DIY (using his own numbers) found that all other Online tax software missed a popular unused foreign tax deduction.
  • On April 8, 2010, Canadian Financial DIY tested all online tax applications based on a hypothetical situations and found that we calculated $500 more in refund than all competitors.
  • On April 8, 2009, Canadian Financial DIY found that all other online tax applications wasted a child’s tuition credit transfer by up to $5000. Without the waste, the child will be able to get back more in future years.

We have many more unique advantages than just those listed above, but we are not helping our competitors by releasing all of them. It is a catch-up game. While most competitors gradually improve their services, we remain in the first place every year.